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frequently asked questions

Read what people ask us commonly. If you didn’t find the answer, kindly contact us

You can contact our office on +27 (0)21-9481584 or email us at admin@tfaglobal.co.za. I will personally meet with you to ascertain your specific needs.

The initial consultation will usually take about 45 minutes to 1 hour and will be complimentary.

Our fees are dependent on the scope of work to be completed, and the particular needs and budget of the client. You will be provided with a fee estimate once we have reviewed your unique situation. TFA  is fully transparent on its fee structure from the outset. No surprises.

It depends on the client and whether we provide bookkeeping services to the client or not, however, we usually ask for the following:

  • A year-end income statement, balance sheet, and general ledger

  • Loan statements disclosing interest paid on loans during the year

  • Insurance policy documentation

  • Any correspondence received from SARS/CIPC

  • A year-end bank reconciliation and bank statement

  • A VAT return. 

  • If you do not use accounting software such as Pastel, please send us a summary of your income and expenses along with bank statements, cleared cheques and/or credit card statements with related receipts, invoices and other related documentation.

Yes, we can manage your bookkeeping function. Find out more information on the bookkeeping services we offer. Every client is different. Once we have met and have a better knowledge of your practice or business and its processes, we will provide you with a customised list of information we will require to complete your company’s bookkeeping.

No, TFA will not bill you for such questions. We fully understand that clients will have questions outside of any scheduled meetings and we would be happy to answer them. Should your question(s) involve significant time and/or research to address or result in additional work, we will advise you of any fees that will be billed. If your question falls outside of TFA’s area of expertise, we will direct you towards fellow professionals in our network that can assist you.

As a taxpayer/business owner, you are required to keep proper books and records which allows the authorities to verify any queries they may have. You are obliged to retain all documentary proof, either in hardcopy or electronic format. You are primarily responsible for all disclosures and it’s in the client’s interests to ensure a proper understanding of all such submissions.

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